spygeek: Aetna <strike>can suck my</strike> is very very bad

July 28, 2003

Aetna can suck my is very very bad

So my company switched insurance at the end of May because they're a bunch of losers. They said on May 15, "oh, HealthPartners dropped us as of two weeks from now because there aren't enough of you enrolled". Left us with a few tense weeks wondering what was going to happen. So then we get the news that "Congratulations, Aetna has agreed to cover your sorry asses for twice the copay you were paying before."

Now I know what everyone I've told this story to has groaned. Aetna is the worse insurance company EVER. It's been 2 months and I have still not seen a new insurance card. And I've about put my head through the metal door of my coat closet (a neat trick, that) after trying to get my mail order pharmacy prescription transferred to the new company.

See, they want you to do the mail order pharmacy because it's cheaper for them, since they don't have to pay the store where you would normally fill the prescription. So they give you the incentive of "3 months for the price of 2". With HealthPartners, I therefore saved 11 bucks every time I got it refilled. Well, my new insurance increased the copays from $11 to a three-tier system of 15/25/40. So if everything worked out, I'd pay $30 for three months instead of $22. That's if they can give me the generic version of my BC pill. If not, I'm stuck paying $50 for three months. But that's still better than $75 if I went to Target to get it filled every month.

But here's the kicker - I can't get the prescription transferred! Seems that Aetna will only take prescription transfers from companies that they contract with, who do these transfers electronically. Since HealthPartners is a pretty small outfit, the only way they can do a transfer is for Aetna to call them and get the information over the phone. However, Aetna refuses absolutely to even entertain the notion.

So with two weeks left on my current pill pack, I'm faced with having to pay to see my doctor to get another prescription written out, or transferring the prescription to Target and getting it filled every month as usual. Which might not even work because the prescription was written out in 3-month intervals. Maybe I'll just stop taking the damn things.

I hate Aetna. I pay $40 a week for the privilege of getting fucked up the ass.

Posted by Laura at July 28, 2003 03:29 PM